The Four Sounds (During A Meeting)

Early this morning, a few Chairs (of Vistage groups) gathered for cross-training. We call it “Chairs On Zoom Getting Coffee.” During today’s Zoom videoconference, this sudden awareness. Four Sounds There are four sounds during a peer group meeting: The voice of one of...

Forced Choice

About 15 years ago, Bill Oesterle called me. Founder of Angie’s List, Bill is a role model. At the time of that telephone call, Bill was a silent partner in my advertising agency, the late Young Isaac. Bill had long watched me fail to grow the value of the...

We Are All Liars Today (A Poem)

We Are All Liars Today You asked me if I’m telling the truth. We only just met. Why would I lie to you? I lie to my beloved, Lest she see me as weak. I lie to my children, Lest they see me as unwise. I lie to my friends, Lest they see me as uncaring. I lie to my...

Management Of Failure

True to our consumer culture, we believe that the customer is always right. Everything starts and ends with the customer, we believe. Follow the cash, from consumer to investor. If we are cash operations, then the customer is always right. But if we are value-creation...