Management Of Failure

True to our consumer culture, we believe that the customer is always right. Everything starts and ends with the customer, we believe. Follow the cash, from consumer to investor. If we are cash operations, then the customer is always right. But if we are value-creation...

We Are Surrounded

Greetings from Washington, D.C. Inauguration Day 2017 Each of us is surrounded. And we are surrounded by the people we choose to surround us. Recently, a Master Chair, David Belden invited me to speak to one of his Vistage groups. At the end of a wonderful morning...

Breaking the Glass Floor

It depends on your perspective. It might depend on your expression of gender. Are you held down by a glass ceiling? You can see the leaders above you, but some invisible force keeps you from rising.  Are you standing on a glass floor? You earn more for the...

What Is Your Role?

This is a difficult post to write, because the readers of Net Cotton Content were quite divided over the recent election. People across the political spectrum feel labeled and dismissed. They are disgusted, as well as angry, sad, glad, afraid, and...